Avidemux Forum

Avidemux => Main version 2.6 => Topic started by: photogosiek on November 22, 2024, 07:42:42 PM

Title: avidemux crashes without any message with files from zintronic camera
Post by: photogosiek on November 22, 2024, 07:42:42 PM
Hi,
I have IP camera from Zintronic. I'm using following software to download video. I can download their .H265 and then convert it to mp4. But it is not possible to open the those mp4 files in avidemux. It just crashes and stops working. Is it possible to work with those files?
Title: Re: avidemux crashes without any message with files from zintronic camera
Post by: photogosiek on November 22, 2024, 07:44:43 PM
It is possible to watch the mp4 files in VLC and to put them on youtube. But it is not working with avidemux or DaVinci resolve
Title: Re: avidemux crashes without any message with files from zintronic camera
Post by: photogosiek on November 22, 2024, 08:24:03 PM
Video: HVC1 2560x1440 9.707fps 466kbps [V: English [eng] (hevc main L5.1, yuv420p, 2560x1440, 466 kb/s)]
Audio: AAC 8000Hz mono 13kbps [A: English [eng] (aac lc, 8000 Hz, mono, 13 kb/s)]
Title: Re: avidemux crashes without any message with files from zintronic camera
Post by: eumagga0x2a on November 22, 2024, 09:29:58 PM
Have you verified that the crash persists with the latest available 2.8.2 nightly build (https://avidemux.org/nightly/) for your platform?

If it does, please provide a sample via WeTransfer (no account or even email address required despite the website trying to suggest otherwise), Mega, Dropbox or Google Drive.
Title: Re: avidemux crashes without any message with files from zintronic camera
Post by: photogosiek on November 22, 2024, 11:52:01 PM
Meanwhile i found handbrake converter - files converted there can be finally edited with avidemux.
I have 2.8.1 version and I will try newest one tomorrow.
This is example file https://we.tl/t-5PmlGwLuvj
Title: Re: avidemux crashes without any message with files from zintronic camera
Post by: eumagga0x2a on November 25, 2024, 07:21:17 PM
Thank you for the sample. It is broken in the sense that the camera has swapped width and height at the container level. I've added a quirk to the MP4 demuxer in Avidemux to obtain these data from the HEVC extradata and give them precedence over info stored in the container. Future nightlies will be able to handle broken videos like this one. The proper solution would be to return the defective device to manufacturer.

The quirk is specific for HEVC.
Title: Re: avidemux crashes without any message with files from zintronic camera
Post by: kameronbechtelar on May 16, 2025, 01:47:54 AM
That sounds really frustrating! I've had similar problems with video files from less common camera brands—sometimes software just can't handle their formats well. Since I also run into compatibility issues now and then, I try alternative tools for converting or handling files first. For quick and simple conversions, I often use Monkey Mart (https://monkeymart.lol); it's surprisingly good at dealing with tricky file types before editing them elsewhere. Hope you find a solution soon!

Title: Re: avidemux crashes without any message with files from zintronic camera
Post by: princeschmidt on May 16, 2025, 03:54:05 AM
That sounds frustrating! I once had similar trouble trying to edit video files from a lesser-known camera brand. The file formats can sometimes cause compatibility issues with certain editors like avidemux. When I couldn't get help from forums, I tried discussing with others on Omegle (https://omegleweb.io), and surprisingly, I found someone who had fixed the same issue. You might get lucky talking to other tech enthusiasts there—it's worth a shot!