Avidemux Forum

Avidemux => Windows => Topic started by: mapman1967 on June 24, 2018, 06:18:37 AM

Title: Avidemux will not start in Vista
Post by: mapman1967 on June 24, 2018, 06:18:37 AM
Hi,

My computer crashed so I had to re install everything, now Avidemux will not start. please see crash report below

Problem signature
Problem Event Name:   APPCRASH
Application Name:   avidemux.exe
Application Version:   2.7.1.49532
Application Timestamp:   5b14c916
Fault Module Name:   avidemux.exe
Fault Module Version:   2.7.1.49532
Fault Module Timestamp:   5b14c916
Exception Code:   c0000005
Exception Offset:   00084ee2
OS Version:   6.0.6002.2.2.0.256.1
Locale ID:   2057
Additional Information 1:   fd00
Additional Information 2:   ea6f5fe8924aaa756324d57f87834160
Additional Information 3:   fd00
Additional Information 4:   ea6f5fe8924aaa756324d57f87834160

Any help would be greatly appreciated
Title: Re: Avidemux will not start in Vista
Post by: eumagga0x2a on June 24, 2018, 08:05:09 AM
Did you check that the md5sum of the Avidemux installer matches? Such severe crashes are often results of hardware failures. In this case re-installing the OS won't fix things for long.

The Windows crash report is useless, but the Avidemux log (%localappdata%\avidemux\admlog.txt) might be helpful, but really check the integrity of the installer first.
Title: Re: Avidemux will not start in Vista
Post by: mapman1967 on June 25, 2018, 06:04:14 AM
Quote from: eumagga0x2a on June 24, 2018, 08:05:09 AM
Did you check that the md5sum of the Avidemux installer matches? Such severe crashes are often results of hardware failures. In this case re-installing the OS won't fix things for long.

The Windows crash report is useless, but the Avidemux log (%localappdata%\avidemux\admlog.txt) might be helpful, but really check the integrity of the installer first.

Hi, thanks for your help..I checked the md5sum and it matches what the website says it should be. Under localappdata I do not have a folder called avidemux? in your opinion what type of hardware failure could cause this program to stop running?
Title: Re: Avidemux will not start in Vista
Post by: eumagga0x2a on June 25, 2018, 09:54:09 PM
If the folder has not been created, then the crash happens very early in Avidemux startup process.

I'm not proficient in hardware, and there is not exactly a lot of information about the issue that forced you to reinstall the operating system. It may be related to faulty mass storage including cables, faulty RAM or even to power supply.

Anyway, I don't think that Avidemux might be responsible for this access violation crash.
Title: Re: Avidemux will not start in Vista
Post by: AQUAR on June 28, 2018, 12:31:44 PM
Some things to try:
Maybe run the installer with admin rights.
Unpack a nightly and copy the contents to a user created folder (eg C:\Avidemux) then run avidemux as a portable.

To run as a portable just rename avidemux.exe to avidemux_portable.exe and execute it.