Hello, all.
I just tried playing a vid I'd converted on my Roku for the first time a few days ago, and it said it was not a supported format.
I've been using HEVC (x265), AAC (FDK) [1 track], and MP4 Muxer. My reading of the Roku info is that these should all work.
Am I missing something? Should I be using a different setting?
Can provide more info if needed. Thank you in advance for any assistance.
Quote from: Joker41NAM on December 07, 2019, 04:16:13 AM
I just tried playing a vid I'd converted on my Roku for the first time a few days ago, and it said it was not a supported format.
I've been using HEVC (x265), AAC (FDK) [1 track], and MP4 Muxer. My reading of the Roku info is that these should all work.
A current model should support this, according to https://developer.roku.com/en-gb/docs/specs/streaming.md if you use HEVC features represented as IDC levels 4.1, 5.0 or 5.1 (leaving IDC level at "auto" might pose a problem).
An older model might lack HEVC support (just a guess).
Additionally, you should use "optimize for streaming" feature of the MP4 muxer. Roku might like the "fragments" setting (which e.g. the default video app on Windows 10 doesn't accept).
QuoteShould I be using a different setting?
Well, you have the device. Use a short test video to reduce re-encoding duration and try out what works and what not.
I've been trying different combinations, but have yet to find anything it'll accept. I've tried all 3 IDC levels listed (5.1, 5, and 4.1) with both AAC and AC3 audio codecs, and no luck yet.
One oddity I noticed: when I pull up the file on the Roku, it says that the file type is "X-Matroska," but I'm using the MP4 Muxer output, and designating them .mp4. Am I mis-reading something?
Honestly, I barely know what I'm doing; I've never tried reading a file with anything but VLC before, so I could be completely off-base. I'm a bit afraid to mess with any settings besides the IDC level, because I don't know what any of them might do.
The first thing to check is whether your Roku device supports HEVC at all. If it doesn't, no IDC level will help, obviously.
If MediaInfo (https://mediaarea.net/en/MediaInfo) identifies the file as MPEG-4, it is not Matroska. "X-Matroska" must be attributed to a bug in the device firmware then.
I think I finally figured out the problem.
HEVC/X265 only works on the Roku models that support 4k output. I have a Roku Streaming Stick (6th gen, 3800R), and it's only for 1080 output. So I would have to downgrade the encoding to X264 instead of X265, or maybe see if my media server can convert on-the-fly.
Thanks for your patience!