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Avidemux 2.7.0 is unworkable :(

Started by YPetr, September 14, 2017, 12:48:03 am

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YPetr

Avidemux 2.7.0 Releasy /64.

I can not use this program  :(
She quickly breaks down during common video viewing, when I press the keys <RIGHT> or <LEFT>.
OS: Windows 7/64 Ultimate SP1.

Signature of the problem:
  Имя события проблемы: APPCRASH
  Имя приложения: avidemux.exe
  Версия приложения: 2.7.0.39742
  Отметка времени приложения: 599199a3
  Имя модуля с ошибкой: ntdll.dll
  Версия модуля с ошибкой: 6.1.7601.17514
  Отметка времени модуля с ошибкой: 4ce7c8f9
  Код исключения: c0000005
  Смещение исключения: 000000000001861b
  Версия ОС: 6.1.7601.2.1.0.256.1
  Код языка: 1049
  Дополнительные сведения 1: bc48
  Дополнительные сведения 2: bc48dad2f56d733eac0e8e09173d7f60
  Дополнительные сведения 3: 4718
  Дополнительные сведения 4: 4718f86a52932f38702a9973b8dfa8dd


Jan Gruuthuse

The name of the problem event: APPCRASH
   Application name: avidemux.exe
   Application version: 2.7.0.39742
   Application timestamp: 599199a3
   Module name with error: ntdll.dll
   The version of the module with an error: 6.1.7601.17514
   Module time stamp with error: 4ce7c8f9
   Exception code: c0000005
   Offset exception: 000000000001861b
   OS version: 6.1.7601.2.1.0.256.1
   Language code: 1049
   Additional Information 1: bc48
   Additional information 2: bc48dad2f56d733eac0e8e09173d7f60
   Additional information 3: 4718
   Additional Information 4: 4718f86a52932f38702a9973b8dfa8dd

Jan Gruuthuse

You do run avidemux 64-bit or 32-bit version?

QuoteThe ntdll.dll file is a file created by Microsoft that has a description of "Layer DLL" and is the file that contains kernel functions. This file is located in the c:\windows\system32.
Please follow the methods to fix the issue with the corrupted files in the computer and find the cause of the issue.

Method 1: Run SFC scan in the computer
Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7:
http://support.microsoft.com/kb/929833

Method 2: I would suggest to re-register the .dll:

  • Click on Start, then Run.

  • Now all you have to do to register a DLL file is to type in the regsvr32 command, followed by the path of the DLL file. : regsvr32 C:\Windows\System32\ ntdll.dll


Do let us know if you have any other queries pertaining to Windows in the future. We will be happy to help. We, at Microsoft strive towards excellence and provide our customers with the best support.

source: Liza.Z replied on Microsoft

If this did not help, post back and see if developers can possibly help further?
More details would be needed:
- used hardware: cpu, memory, ...
- used video: container, codecs for video and audio
- location of video: local harddisc, usb device, network
- ....

YPetr

September 14, 2017, 07:48:24 pm #3 Last Edit: September 14, 2017, 08:05:48 pm by YPetr
Yes, I'm using Avidemux 2.7.0 Releasy  64bit.
Windows 7 64bit too.

sfc /scannow
.......................
Resource protection Windows did not detect any integrity violations



Hardware
CPU: Intel i3
RAM: 4 GB

Video
Codec: H264 - MPEG-4 AVC (part 10) (avc1)
Resolution file: 1920x1090
Resolution display: 1920x1080
FPS: 30

Audio:
Codec:  PCM S16 LE (soft)
Mode: Mono. 32000 Hz. 16 bit.

I'm only Haddisk.

PS. VirtualDub works with this video without problems. But I want to use Avidemux, I like it more  :)

Jan Gruuthuse

- Laptop / Desktop ?
- Video Container (.avi, mp4, ...)?
- File size of Video? you need at least 2.5 times this size free on your computer

- Had you previously installed version of avidemux?

try deleting these: related Avidemux files: config2,  config3
see if 32-bit does work.


eumagga0x2a

Quote from: YPetr on September 14, 2017, 07:48:24 pm
PS. VirtualDub works with this video without problems.


Is it just a particular video or all videos? If the former, please provide a sample if possible. If the latter, try the latest nightly. If the nightly also crashes with all videos, something is wrong with your system.

In any case, please disable video decoding via DXVA2 in Avidemux settings.

YPetr

My computer is not to blame. Avidemux also crumbles on other computers.
Avidemux is very afraid of long  presses on the keys <RIGHT>, and especially - <LEFT>

I offer you examples of videos with which problems arise -

http://www.rapidshare.com.cn/AfdOpXC
http://www.rapidshare.com.cn/WEvtMfS

Try to open these files in Avidemux, and then long press the <RIGHT> key, then <LEFT>.
And you will make sure that Avidemux quickly collapses -

http://www.rapidshare.com.cn/Gecri69

Jan Gruuthuse

Quote from: YPetr on September 15, 2017, 08:44:27 pm
My computer is not to blame. Avidemux also crumbles on other computers.

On other computers? All with Russian Cyrillic keyboard / Windows 7 Language in Russian Cyrillic?
Just asked if this cannot be reproduced on non Russian Cyrillic Windows 7.
Have you access to windows computer with English OS? does same happen there?

QuoteAvidemux is very afraid of long  presses on the keys <RIGHT>, and especially - <LEFT>

Tested with video 9 GB video, nothing special did happen, minutes left key press, video kept rolling back.

Both videos don't cause this crash on Ubuntu 16.04.3 64-bit. With or without hardware acceleration enabled.
Tested with: Avidemux v2.7.0 (170910_324b13ddd6a)


AQUAR

September 16, 2017, 05:08:44 am #8 Last Edit: September 16, 2017, 05:25:04 am by AQUAR
Since Jan asked - I will try it out on a "English" configured windows 7 OS.

Currently I also have several movies that cause problems for the latest nightly (with or without DXVA2).
Eg:
audio fails to initialize with A_DTS 6 channel 24bit 1.5Mb/s audio track.
ADM crashes with some MP4 videos.

None of these issues (mine or the OP!) warrants killer statements like "avidemux crumbles" or "avidemux unworkable".
I no longer respond to posters that characterise issues in that manner.   

AQUAR

Tried it on the "avidemux-crash.mkv" using the latest nightly.

No crash on my machine no matter how much I iterate and hold on.
Note: that sample video has no key frame for almost the last 1 minute.

 

YPetr

Yes, on all other different computers the same destruction.
Unfortunately, I do not have the English OS. I can still try Windows 32 bit and Avidemux 32 bit.

But I've presented you with a proof that perfectly illustrates how Avidemux is being destroyed.
And it happens very quickly every time you press on LEFT for a long time:

http://www.rapidshare.com.cn/Gecri69

Jan Gruuthuse

This could still be an Russian Cyrillic Windows issue, or something more specific local.

YPetr

In the case VirtualDub of no there is such problem.
So you need to rework Avidemuh for the Russian locale.

Jan Gruuthuse

Sadly I'm not a developer. It is a limited operation (man power).

YPetr