Author Topic: No sound when charging a video  (Read 368 times)

mikaetx

  • Newbie
  • *
  • Posts: 1
No sound when charging a video
« on: August 13, 2019, 07:27:14 AM »
Hello

I have installed avidemux for windows in windows 10. When I import videos (mp4 format), I can play them in avidemux. but I can not heard the sound. The sound is right if I watch those videos with other app.

Is there something wrong in my installation? Do I have to do or install anything else?

Can anybody help me?

Thank you!

dosdan

  • Full Member
  • ***
  • Posts: 157
Re: No sound when charging a video
« Reply #1 on: August 13, 2019, 07:45:57 AM »
How about using the free MediaInfo (https://mediaarea.net/en/MediaInfo/Download) in View | Text mode to show you info about what's inside this file's MP4 container, copy the "Audio" portion of the readout, and upload the result here, formatted as code to preserve the layout. For example, here's the info about the audio stream of an MP4 I have here:

Code: [Select]
Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 1 min 51 s
Source duration                          : 1 min 51 s
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 1.66 MiB (0%)
Source stream size                       : 1.66 MiB (0%)
Language                                 : English
Encoded date                             : UTC 2015-08-09 15:22:38
Tagged date                              : UTC 2015-08-09 15:22:38


Dan.
« Last Edit: August 13, 2019, 07:50:13 AM by dosdan »

eumagga0x2a

  • Moderator
  • Hero Member
  • *****
  • Posts: 3396
Re: No sound when charging a video
« Reply #2 on: August 13, 2019, 10:28:23 AM »
As always, two more requests, prior to any in-depth analysis:

1. Please ensure the audio device in the Preferences is not set to "dummy" (on Windows, it should be "Win32").

If the audio device is chosen correctly, please...

2. ... verify that the problem persists with the latest nightly build.

64 bits Windows executables built with VC++ from git master on Windows
64 bits Windows executables and ZIP packages built with MinGW from git master on Linux
32 bits Windows executables built from the legacy-compat branch with MinGW on Linux
DMGs for macOS Mojave 64 bits (should work with Sierra too) built from git master
64 bits appImages for Linux built from git master