Author Topic: x265 missing, 'null' is in its place  (Read 1132 times)

eumagga0x2a

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Re: x265 missing, 'null' is in its place
« Reply #15 on: August 21, 2019, 04:08:52 PM »
Well, good that the MinGW build works. I have no idea ATM why this is broken in VC++ builds for some users.
« Last Edit: August 21, 2019, 04:27:00 PM by eumagga0x2a »

chairman.faust

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Re: x265 missing, 'null' is in its place
« Reply #16 on: August 21, 2019, 04:16:47 PM »
I really appreciate you taking the time to look at it... I'd be lost with out this app... I used handbrake for a long time but Avidemux generally creates smaller files sizes for identical settings and i have the ability to edit the files (just home videos)

Thanks again! I'll run with the nightly build for now

dipswitch

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Re: x265 missing, 'null' is in its place
« Reply #17 on: August 22, 2019, 11:00:16 PM »
I have exactly the same problem. "glad" to find this topic.

What happened is: i launched avidemux 2.7.3 and got the update notification. I followed the update option, downloaded v2.7.4 and installed it, only to discover afterwards that 2.7.3 still was running (the installer doesnt automatically close the active avidemux process, this keeps being a problem). As a user you are alerted that there is an update and are suggested to update, which is a good thing, but you forget or dont know that the originally started avidemux process still is active.

I closed the running 2.7.3 process and started the 2.7.4 installed version. The "about" option stated it being 2.7.4, but there was no hevc output option. I then removed the enire installation with revo uninstaller, using the normal uinstaller and running a registry cleanup afterwards. I then reinstalled 2.7.4 , but there still is no hevc output option. On other computers i own i do not have this problem. Now it doesnt matter if i uninstall/reinstall the application, the hevc output option is gone.

Help!!

eumagga0x2a

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Re: x265 missing, 'null' is in its place
« Reply #18 on: August 23, 2019, 07:11:01 AM »
Could you think of any specific differences between systems where the x265 encoder plugin can be loaded and where the loading fails? Like different virus scanners, different Visual C++ redistributables for Microsoft Visual Studio installed etc.

dipswitch

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Re: x265 missing, 'null' is in its place
« Reply #19 on: August 23, 2019, 10:32:16 AM »
I literally didnt change anything on this system. Its a separate machine i use for video encoding (with avidemux) , nothing else. In the meantime, i installed the nightly build, this one runs fine and has the hevc output option.

eumagga0x2a

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Re: x265 missing, 'null' is in its place
« Reply #20 on: August 23, 2019, 10:57:47 AM »
You probably installed a MinGW build now, it is known to be not affected by the problem. But by evading you merely ensure that the issue persists longer for everyone affected.

I literally didnt change anything on this system.

This was not the question. But if you have a system A which is fine and system B which exhibits the problem, could you please help to identify the cause?

1) Do they have different virus scanners?

2) Are VC++ runtimes installed on one machine which are not present on the other?

dipswitch

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Re: x265 missing, 'null' is in its place
« Reply #21 on: August 23, 2019, 11:08:32 AM »
The virus scanners are the same (windows 10 builtin virus scanner).

Ok, here we go:
vc++ builds installed on the machine that does work:
2013 x64 12.0.30501
2013 x86 12.0.30501
2015 x64 14.0.23918
2015-2019 x86 14.20.27508

vc++ builds installed on the machine that has no hevc output:
2015 x86 14.0.23026
2017 x64 14.16.27027


eumagga0x2a

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Re: x265 missing, 'null' is in its place
« Reply #22 on: August 23, 2019, 11:14:54 AM »
Could you please install 2015 x64 14.0.23918 on the second machine and report back whether it helps?

Maybe uninstall the other two.

dipswitch

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Re: x265 missing, 'null' is in its place
« Reply #23 on: August 23, 2019, 11:23:37 AM »
yes i will, i'm running an encoding job right now, as soon as its ready ill try this.

dipswitch

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Re: x265 missing, 'null' is in its place
« Reply #24 on: August 24, 2019, 10:31:22 AM »
Could you please install 2015 x64 14.0.23918 on the second machine and report back whether it helps?

Maybe uninstall the other two.

I couldnt find 14.0.23918, the closest i could find is 14.0.23026 x86, which i installed. I removed both avidemux vc++ and the nightly build. I also removed the other visual c++ redist packages. Then i reinstalled avidemux vc++ 2.6.4 . I still have no hevc output.

eumagga0x2a

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Re: x265 missing, 'null' is in its place
« Reply #25 on: August 24, 2019, 10:34:49 AM »
I couldnt find 14.0.23918, the closest i could find is 14.0.23026 x86, which i installed.

If the redist matters, then it must be a x64, not x86.

dipswitch

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Re: x265 missing, 'null' is in its place
« Reply #26 on: August 24, 2019, 10:49:52 AM »
I couldnt find 14.0.23918, the closest i could find is 14.0.23026 x86, which i installed.

If the redist matters, then it must be a x64, not x86.

Typo, ofcourse i installed the 64bit version.

eumagga0x2a

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Re: x265 missing, 'null' is in its place
« Reply #27 on: August 24, 2019, 11:28:17 AM »
Thanks, could you please verify once again that the redist version you tried was https://www.microsoft.com/en-us/download/details.aspx?id=48145?

Please disregard the above, I've already verified with the help of virustotal.com that it is the version you installed. There must be other factors involved then.
« Last Edit: August 24, 2019, 11:32:11 AM by eumagga0x2a »

dipswitch

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Re: x265 missing, 'null' is in its place
« Reply #28 on: August 24, 2019, 03:26:05 PM »
I really have no idea; regarding the actual code, there i cant help (i have no programming skills). Both machines are intel, both win10 64bit, both boot uefi, both have intel graphics , albeith different generations. I access them both through ms rdp. Only thing i know is that the overnight build gives me hevc output.

eumagga0x2a

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Re: x265 missing, 'null' is in its place
« Reply #29 on: August 24, 2019, 10:25:06 PM »
I really have no idea

Neither do I  :(

Quote
Only thing i know is that the overnight build gives me hevc output.

That nightly is a MinGW build, right? Builds which exhibit the problem are VC++ builds.